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At Excelerate, we work closely with our customers to understand their operational challenges. As a result, we have developed some of the most resilient and robust command and control vehicles to support major incident response, operational resilience, and emergency planning.
We are proud that in our 20+ years of experience of delivering command and control/incident ground projects in the UK and internationally, we have developed a solution and service offering that is trusted, fit-for-purpose and dedicated to supporting first responders and the critical environment in which they operate.
Our team can help specify and develop the right technology best suited for your operational requirements. We deliver tailored and scalable solutions inclusive of system integration and services which are installed and supported with world leading vehicle conversion specialists.

Must have connectivity

Due to the unpredictable nature of responses, a secure & reliable communications infrastructure is essential.
Excelerate’s hybrid connectivity eco-system utilises satellite and cellular connections maximising the available speed, bandwidth and throughput; whilst ensuring no single point of failure. Therefore, if any particular network becomes congested or unavailable the vehicle will remain connected for enhanced resilience and added redundancy.
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Situational awareness

Mobile video streaming solutions serve as an effective and powerful tool when managing an event or responding to an incident. By having access to live video feeds, footage of the incident can be shared for improved situational awareness and accelerated decision-making.
Responders can access and share live video streams via the vehicle from a range of cameras including body-worn, drones, rapid deploy and more. 3rd party integration is also available.
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Ease of use

Responders can manage all aspects of the vehicle, connected devices and any other specified 3rd party applications in one place with our Digital Dashboard Management Interface (DDMI). This intuitive ‘app style’ interface allows responders to operate the vehicle in a really simple way.
Already in wide use across the emergency services, DDMI combines all systems and solutions into a single user interface that automates many functions for simple and effective operation.
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Fully managed service & support

Support, maintenance, and upgrades are important factors to consider when implementing a command & control vehicle as it will have a huge benefit throughout the life of your contract.
Our support system and focus are prioritised around taking effective control of our customer’s issue quickly and cost effectively.
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Take a look at our portfolio

Our experience in providing command and control vehicles is put to the test every day when our customers are dispatched to a wide variety of deployments

Virtual tours

Immerse yourself in a range of world-class command and control vehicles by clicking the link below.

Use cases

Hamad Medical Corporation

Hamad Medical is leading the world in placing connectivity at the heart of its digital transformation strategy, enabling the best use of current and future technologies to improve command and control, situational awareness and ultimately patient care.
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Northamptonshire Joint Operations

The joint command unit provides a base for commanders when in attendance at events or major incidents and has been designed to facilitate joint working while enhancing operational efficiency, further supporting resilience for Northamptonshire’s incident response capability.
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Mid and West Wales Fire and Rescue Service

Excelerate collaborated with MAWWFRS on their Transformation 2020 Digitisation “T20” Programme. The programme was designed to enhance the situational awareness and safety of operational Fire Fighters/Responders through the use of technology.
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West Midlands Ambulance Service

Excelerate provided a state of the art integrated vehicle solution to meet all of the service’s operational requirements. The ICU takes all the functionality of a fixed base HQ out to the incident ground and enables the command structure to operate remotely.
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Gwent Police

Gwent Police’s footprint covers one of the most prestigious venues in Wales, Celtic Manor. Celtic Manor has attracted some of the largest events to be held in the UK including the 2010 Ryder Cup and the 2014 NATO Summit. Excelerate delivered a range of solutions to support with the planning of these events.
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The Environment Agency

The Environment Agency has benefited from the use of 11 incident command units to manage flooding and other natural disasters. The vehicles and body-worn cameras provide teams with all of the tools for better on site management and situational awareness.
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Discover more about our work with the emergency services below