Transforming incident response with Excelerate’s DDMI

When it comes to incident response, every second is critical. Recognising this, Excelerate developed the Digital Dashboard Management Interface (DDMI)—a cutting-edge software solution designed to simplify the deployment and management of complex systems and incident command units. DDMI revolutionises how emergency response teams operate, ensuring quicker and more efficient management of resources and personnel.

Rapid deployment

With DDMI, the deployment of incident command units and an array of portable technologies becomes as easy as pressing a button. This feature significantly reduces deployment times, enabling responders to allocate their efforts more effectively to areas where they are most needed. The rapid deployment capability ensures that critical decisions and actions can be taken without delay, enhancing overall operational efficiency.

“Using Excelerate’s DDMI platform, we have complete control of the vehicle and can display various sources of information. It provides simple one-button operation for things like the mast, the satellite, and power systems, enabling our operators to focus on getting to work as quickly as possible.” — Michael Carpenter, Station Commander ICU Team, Hampshire and Isle of Wight Fire and Rescue Service

iPhone-like simplicity

One of the standout features of DDMI is its user-friendly design. The interface is so intuitive that it can be likened to the simplicity of using an iPhone. This design philosophy ensures that minimal training is required, allowing users to operate the system effortlessly. By reducing the learning curve, responders can quickly become proficient in using the system.

Centralised control

DDMI is an indispensable tool, seamlessly integrated into incident command units. These vehicles act as a central hub for managing operations in dynamic environments. The software’s ability to integrate with various systems provides a unified view of critical information. This centralised control is invaluable for incident commanders and decision-makers across diverse industries, enabling them to make informed decisions quickly and accurately.

Enhanced Collaboration

DDMI enhances collaboration by allowing multiple sources of information to be displayed on any screen within the command unit. This feature is particularly advantageous during larger incidents, where coordination with other agencies is crucial. By facilitating seamless information sharing, DDMI ensures that all parties involved are on the same page, thereby improving the overall response effort.

“The Joint Command Unit has multiple screens, all controllable via the DDMI software. This allows us to bring up various sources of information and display it on any screen we choose, which is especially beneficial at larger incidents when working alongside other agencies.” — Nick Gayton, Station Commander JCU Team, Northamptonshire Fire and Rescue Service

Fully scalable and customisable

DDMI’s scalability and customisation options make it adaptable to the specific needs of different organisations and operational requirements. Integrations can include video management and automation of vehicle systems such as lighting, air conditioning, hydraulic legs, vehicle body slide-outs, camera mast control and more. DDMI can grow and evolve to meet the unique demands of any organisation.

Excelerate: Setting the standard for 20+ years

Excelerate has been at the forefront of delivering incident command units for over two decades, establishing a world-class reputation in the field. By investing in these specialised vehicles and leveraging their capabilities, the emergency services and other organisations can enhance their preparedness, response, and recovery efforts, ultimately saving lives and mitigating the impact of disasters.